Terms of Service

Last updated: October 2026

Orders

All orders are subject to product availability. We reserve the right to cancel any order at our discretion. Prices are subject to change without notice. By placing an order you confirm that the details you provide are accurate and complete.

Payment

Cash on delivery is available for orders within Sri Lanka. Payment must be made in full upon delivery. Online payment options may be offered from time to time; all payments are processed securely.

Shipping & Delivery

We aim to dispatch orders within 1–2 business days. Delivery times may vary depending on your location. Delivery is free island-wide on every order.

Returns

Due to the nature of our products, returns are accepted only for unopened items within 7 days of delivery. Contact us via WhatsApp to request a return. Perfumes that have been opened or used cannot be returned for hygiene reasons.

Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

Contact

For any questions about these terms, please contact us at info@aurafractions.com.